RG & AML Product Manager - 15-Month Contract

Join Kindred Group as an RG & AML Product Manager to lead compliance-focused initiatives for Responsible Gaming and Anti-Money Laundering products. Drive solutions that protect players while supporting sustainable growth across multiple markets. We are seeking a strategic and compliance-focused RG & AML Product Manager to take end-to-end ownership of Responsible Gaming (RG) and Anti-Money Laundering (AML) products, covering both Crucial Player Protection (CPP) models and customer protection tools & limits.

• •Product Ownership & Strategy
• •Own and evolve Crucial Player Protection (CPP) RG & AML detection models.
• •Own RG customer tools & limits (affordability checks, deposit/play limits, interventions, time-outs, customer journeys).
• •Adapt models and tools to regulatory requirements across markets, anticipating variations while ensuring group-wide consistency.
• •Translate complex regulatory obligations into clear product requirements that balance compliance, customer experience, and commercial objectives.
• •Define and manage the roadmap, balancing urgent compliance needs with long-term product maturity and scalability.
• •Cross-Business Alignment
• •Partner with Compliance, AML, RG, Operations, Engineering, CX, and Commercial teams to design solutions that protect players while enabling sustainable growth.
• •Act as the strategic voice balancing compliance obligations with customer experience and commercial goals.
• •Lead prioritisation of competing compliance and operational demands, ensuring decisions are transparent and data-driven.
• •Operational Efficiency & Continuous Improvement
• •Drive phased rollout of models and tools, ensuring operational readiness, training, and process alignment across markets.
• •Collaborate with engineering, data, and vendor partners to address dependencies and scalability gaps.
• •Automate manual workflows to reduce operational strain and improve efficiency.
• •Oversee post-release optimisation, ensuring product maturity before expansion.
• •Use KPI insights and operational feedback loops to course-correct quickly and continuously improve.
• •Detection & Data-Driven Development
• •Continuously refine CPP RG & AML model logic through data insights.
• •Monitor KPIs including detection accuracy, automation rates, intervention outcomes, and CX sentiment.
• •Partner with data and vendor teams to improve reporting and detection capabilities.
• •Stakeholder Coordination & Leadership
• •Build trust with Compliance, Legal, Operations, Engineering, and Commercial stakeholders through pragmatic, transparent decision-making.
• •Communicate roadmap progress, risks, and trade-offs clearly to leadership.
• •Thrive in high-pressure environments with multiple compliance-driven demands.
• •End-to-End Delivery
• •Own product deliveries from requirements to rollout and optimisation.
• •Manage dependencies and risks, ensuring on-time and within-scope execution.

• •2–3 years' Product Management experience in regulated industries (gaming, fintech, payments, or financial services).
• •Demonstrated ability to own and deliver complex product initiatives from start to finish, coordinating across multiple teams and stakeholders.
• •Strong stakeholder management skills, with the ability to juggle multiple priorities simultaneously.
• •Analytical and data-driven mindset, using KPIs to refine product decisions and interventions.
• •Flexible, pragmatic, and resilient, with the ability to adapt to evolving regulatory and operational contexts.

• •Ability to balance compliance, commercial, and customer experience goals in product delivery.
• •Knowledge of Responsible Gaming and AML frameworks, with the ability to translate complex regulatory requirements into product outcomes.
• •Familiarity with RG customer tools & limits (affordability, deposit/play limits, interventions).
• •Experience managing multi-market rollouts or cross-regional product launches.
• •Familiarity with Agile delivery frameworks (JIRA, Confluence).
• •Experience working with third-party vendors, ideally in compliance or technology domains.