Risk & Anti-Fraud Operations Specialist (Casino)
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Overview
Join GR8 Tech as a Risk & Anti-Fraud Operations Specialist to protect our iGaming platform from financial threats. Leverage your expertise in fraud detection and risk management in a remote-first environment. GR8 _TECH builds B2B iGaming platforms for operators who play to lead. We deliver full-cycle, high-impact tech designed to scale — from seamless integrations and expert consulting to long-term operational support. Our platform powers millions of active players and drives real business growth. Call it what it is: the iGaming Platform for Champions. With 1000+ GR8 people across locations and time zones, we don’t just ship technology — we help operators build success stories across brands, markets, and geos. Our ambition drives us. Our people make it real.
What you’ll drive
- •Discovery & Decisions
- •Interpret complex alerts, rule triggers, and risk model outputs to assess user context accurately.
- •Apply internal logic and scoring rules independently to determine precise case outcomes.
- •Identify, tag, and document unusual fraud patterns or edge cases to improve predictive logic.
- •Delivery & Execution
- •Process high-volume risk signals in real-time, executing swift actions including limits, verification loops, or account blockings.
- •Handle ticket queues related to fraud suspicions, validating bet, payout, and bonus behavior.
- •Maintain structured, audit-ready case notes and documentation to support future retrospectives.
- •Operate and stress-test the internal RAF toolset, reporting bugs, operational frictions, or logic gaps.
- •Stakeholder & Cross-Team Collaboration
- •Communicate risk findings and critical case details to Payments, Trading, and Compliance teams clearly and constructively.
- •Contribute regularly to the shared team knowledge base regarding new rules, tags, and fraud scenarios.
- •Assist and mentor junior colleagues on operational nuances and daily queue management.
Why you’ll love working here
- •Benefits
- •Cafeteria — annual budget you allocate to: Sports • Medical • Mental health • Home office • Languages.
- •Work-life & support: Paid maternity/paternity leave + monthly childcare allowance.
- •20+ vacation days, unlimited sick leave, emergency time off.
- •Remote-first + tech support + coworking compensation.
- •Team events (online/offline/offsite).
- •Learning culture with internal courses + growth programs.
- •Our culture & core values:
- •GR8_TECH culture is how we win — through trust, ownership, and a growth mindset. We move fast, stay curious, and keep it real, with open feedback, room to experiment, and a team that’s got your back.
- •FUELLED BY TRUST: we’re open, honest, and have each other’s backs.
- •OWN YOUR GAME: we take initiative and own what we do.
- •ACCELER8: we move fast, focus smart, and keep it simple.
- •CHALLENGE ACCEPTED: we grow through challenges and stay curious.
- •BULLETPROOF: we’re resilient, ready, and always have a plan.
What makes you a GR8 fit
- •Must-Have:
- •3+ years of experience in fraud detection, risk management, or investigations within the online casino/iGaming environment (experience with Casino products is a mandatory requirement).
- •Readiness to work in a rotating shift schedule, including night shifts.
- •Strong foundational knowledge of fraud, bonus abuse, and risk patterns in online gaming.
- •Proven autonomy in alert-based fraud detection systems—you can handle a wide queue independently.
- •Proficiency with operational UI, API-based risk tools, and analytics systems.
- •Upper-Intermediate English level for clear, structured cross-team communication and audit documentation.
- •High psychological resilience and accountability when making high-stakes decisions under tight SLAs.
- •Nice-to-Have:
- •Experience participating in User Acceptance Testing (UAT) or beta tool rollouts.
- •Familiarity with online casino compliance standards and integrity frameworks.
- •Basic understanding of data queries (e.g., SQL) to pull and analyze transactional patterns.