Security IT Support Engineer
8.0/10
Crypto.com
$168,000 – $250,000 USD
Remote
mid
about 2 months ago
cryptosecuritysupportweb3identity and access managementMDMendpoint securitypatch managementvulnerability scanningAI tools
AI Summary
The vacancy is well-structured with clear responsibilities and compensation, but could improve on tech stack details and social media presence.
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Description
What you'll do
- •Be the first line of support for the organisation. Resolve issues, hit SLAs, and keep things moving.
- •Own the full lifecycle of our devices — laptops, desktops, mobiles, and virtual desktops. Deployment, configuration, troubleshooting, all of it.
- •Keep endpoints, workstations, cloud servers, and VDI environments up to date. Track what needs patching, get it done, and report on it.
- •Run regular vulnerability scans across our environment. Understand what the results mean, prioritise by risk, and drive remediation to closure.
- •Manage user accounts and access rights. Enforce least privilege. Make provisioning and deprovisioning slick and secure.
- •Help implement and monitor our security controls — endpoint protection, DLP, email security, network controls. Keep an eye on what's happening.
- •Know what we have, where it is, and who has it. Keep the inventory accurate.
- •Set people up properly when they join and make sure access is cleanly revoked when they leave.
- •Work with teams to help them adopt AI tools safely. Spot risks like prompt injection, data leakage, or insecure integrations.
Conditions
- •Competitive salary
- •Medical insurance package with extended coverage to dependents
- •Attractive annual leave entitlement including: birthday, work anniversary
- •Flexi-work hour and hybrid or remote set-up
- •Aspire career alternatives through us. Our internal mobility program can offer employees a diverse scope.
- •Work Perks: crypto.com visa card provided upon joining
- •Our Crypto.com benefits packages vary depending on region requirements, you can learn more from our talent acquisition team.
Requirements
- •3+ years in an IT support or IT operations role
- •Solid experience with identity and access management, MDM, and endpoint security tools
- •Some exposure to patch management — even if it's mostly been laptops, that's fine.
We care that you understand the concept and are willing to grow into the broader scope.
- •You've come across vulnerability scanning before and have a basic idea of what the results mean.
- •You understand what AI tools are doing when people use them at work, and you can think about the security angle
- •Skilled at translating complex technical concepts into clear, accessible language for non-technical stakeholders
- •Highly self-directed professional who anticipates needs and ensures project momentum without requiring external follow-up.
**Nice-to-Haves**
- •IT or security certifications (CISSP, CompTIA Security+, AWS, Microsoft Certified, etc.)
- •Experience with physical office IT setup — networking gear, workstations, cabling
- •Basic scripting ability (Python, Bash, PowerShell) to automate the repetitive stuff
- •Exposure to LLM security concepts — prompt injection, data leakage, agentic risks — even from your own reading or research
- •Worked in a fast-paced or high-security environment before
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