R
Senior Account Manager (Fintech/Web3) - Renewals Expansions
8.0/10
Range
$80,000 โ $180,000 USD
Remote
senior
about 2 months ago
cryptofintechweb3stablecoinscrypto-native financial infrastructureAPIsdata outputs
AI Summary
The vacancy is well-structured with clear responsibilities and compensation, but lacks detailed company information and specific KPIs.
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Description
Key Responsibilities
- โขManage and grow relationships with Range's institutional clients across crypto, fintech, and payments.
- โขSupport onboarding and ongoing engagement to ensure strong product adoption and customer success.
- โขIdentify opportunities for account expansion, including upsells and cross-product adoption.
- โขAct as the first point of contact for client questions, helping troubleshoot issues and coordinate with product or engineering teams to resolve them quickly.
- โขHelp clients debug product usage, interpret data outputs, and ensure they can successfully integrate and operate Range's tools.
- โขGather structured client feedback and relay insights to product and leadership teams.
- โขMonitor account health and proactively engage clients to maintain strong relationships.
- โขCoordinate with product, engineering, and sales teams to address client needs and deliver solutions.
- โขRepresent Range professionally in client conversations and industry settings.
What We Offer
- โขCompetitive salary + performance incentives
- โขEquity aligned with long-term growth
- โขHigh ownership and direct exposure to leadership
- โขRemote-first with global team
- โขHealth and sports benefits
- โขYearly international team off-sites
Requirements
What You Bring
- โข4+ years of experience in account management, partnerships, customer success, or client-facing roles in fintech or web3.
- โขFamiliarity with stablecoins or crypto-native financial infrastructure.
- โขAbility to build relationships and upsell.
- โขComfort working with APIs, data outputs, or technical teams to troubleshoot client issues.
- โขStrong communication and relationship-building skills.
- โขAbility to translate technical products into clear conversations with clients.
- โขHighly organized and comfortable working in a fast-paced startup environment.
Bonus
- โขExperience working with compliance, risk, or blockchain analytics products.
- โขExperience in banking, fintech, or leading web3 data and infrastructure companies.
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