Senior Analyst, Payment Operations
6.0/10
Circle
Not specified
Office / on-site
senior
about 5 hours ago
analyticsfintechpaymentsPythonSQLLookerMetabaseAI-powered toolsCross-border paymentsOperational governance
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Description
What you'll do
- •Own the design, implementation, and ongoing operation of critical payment operations processes across pricing, partner activation, and transaction monitoring.
- •Build scalable systems, ensuring data accuracy and operational rigor.
- •Drive cross-functional alignment across Product, Business Development, Engineering, and Compliance.
- •Proactively identify risks, resolve operational gaps, and implement improvements.
- •Own and operate end-to-end processes across pricing, activation, and transaction monitoring.
- •Build and maintain the pricing Source of Truth (SOT) across BFI and OFI layers.
- •Design and manage pricing intake and change workflows, including monthly cycles, governance, and communication protocols.
- •Validate FX rates, incentives, margins, and revenue share structures against contracts and resolve discrepancies.
- •Own activation governance, including due diligence, go-live validation, and corridor activation tracking.
- •Define escalation playbooks and monitoring workflows, including triage criteria, SLAs, and escalation paths.
- •Identify and implement automation opportunities to improve operational efficiency and reduce manual effort.
Requirements
- •5+ years of experience in payments, fintech, banking operations, or consulting.
- •Strong SQL skills with the ability to write, optimize, and validate queries and dashboards.
- •Experience building and scaling operational processes in ambiguous or fast-changing environments.
- •Strong stakeholder management skills with the ability to drive alignment across Product, BD, and Engineering.
- •Analytical and investigative mindset with a focus on root cause analysis and resolution.
- •Strong written communication skills with the ability to create clear documentation, playbooks, and executive updates.
- •Ability to manage multiple concurrent workstreams and prioritize effectively in a fast-paced environment.
- •Experience designing SOPs, workflows, and operational governance models.
- •Experience in high-growth fintech or technology environments.
- •Familiarity with cross-border payments, FX, settlement, and reconciliation processes.
- •Experience with data and BI tools such as Python, Looker, or Metabase.
- •Experience building internal tools or workflow automations (e.g., Slack-based workflows).
- •Exposure to compliance, KYC, onboarding, or risk operations.
- •Familiarity with AI-powered tools (e.g., Claude, Codex, Cursor) for automation or analysis.
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