Senior Creator Ecosystem Manager – Binance Square
8.0/10
Binance
$90,000 – $150,000 USD
Remote
senior
8 days ago
cryptooperationsweb3
AI Summary
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Description
Governance & Policy
- •Design, maintain, and iterate on platform content policies and community guidelines.
- •Define moderation standards for crypto-specific content risk: scams, market manipulation, misinformation, harmful financial advice.
- •Drive policy enforcement frameworks — balancing automation with AI review.
Moderation Operations
- •Oversee day-to-day moderation operations, including internal teams and outsourced vendors.
- •Optimize moderation workflows and quality assurance processes.
- •Partner with Product and Engineering to improve AI moderation tools, AI classifiers, and reporting systems.
Ecosystem Risk Management
- •Monitor emerging threats and abuse patterns across the platform.
- •Lead incident response for high-severity content violations and crisis scenarios.
- •Develop escalation protocols and cross-team coordination mechanisms.
- •Work with Legal, Compliance, and Policy teams to align governance with global regulatory requirements.
- •Partner with Creator Ops to educate and communicate policy changes to the creator community.
- •Represent Binance Square's governance philosophy to internal and external stakeholders.
Data & Reporting
- •Define and track governance KPIs: moderation accuracy, turnaround time, user appeals, ecosystem health trends.
- •Produce regular transparency reports and insights for leadership.
Conditions
- •Shape the future with the world’s leading blockchain ecosystem.
- •Collaborate with world-class talent in a user-centric global organization with a flat structure.
- •Tackle unique, fast-paced projects with autonomy in an innovative environment.
- •Thrive in a results-driven workplace with opportunities for career growth and continuous learning.
- •Competitive salary and company benefits.
- •Work-from-home arrangement (the arrangement may vary depending on the work nature of the business team).
Requirements
- •5–8+ years in trust & safety, content moderation, or platform governance at a major internet/social platform.
- •Deep understanding of crypto, blockchain, and Web3 — able to identify crypto-native risks and bad actors.
- •Experience managing moderation teams and vendor relationships at scale.
- •Strong policy-writing and decision-making skills under ambiguity.
- •Data-driven; comfortable with dashboards, SQL, and operational metrics.
- •Fluent English (verbal & written); calm, decisive under pressure.
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