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Overview
Ramp is seeking a Senior Partner Consultant to build and scale their System Integrator-led implementation program, enabling partners to deliver high-quality implementations and enhance customer success. Ramp is building the smart infrastructure for finance teams, embedded in the transaction flow of every dollar a business spends. We automate how over $200B in annualized spend flows in and out of 70,000+ companies: authorizing payments, flagging risk, categorizing spend, and closing books. The problems are high-stakes, data-dense, and unforgiving. We hire people with high agency and high urgency. We look for slope over intercept. We care less about where you trained and more about what you’ve built. At Ramp, everyone is a builder who owns problems end to end and makes consequential decisions that shape the outcome. The median Ramp customer saves 5% and grows revenue 16% in their first year – far in excess of businesses operating without Ramp. We believe every ambitious company deserves the same. If you want to build systems that directly shape how companies move and manage billions, Ramp is the place to do it.
WHAT YOU'LL DO
- •Build and scale the SI operating model, including partner segmentation, certification tiers, service packages, implementation methodology, scope boundaries, escalation paths, quality standards, and performance management.
- •Own partner readiness and technical enablement across Ramp configuration, ERP integrations, data migration, testing, cutover, and customer change management - defining what partners can deliver independently, when Ramp co-delivery is required, and what remains out of scope.
- •Serve as the first-line technical strategist for SI partners: resolve standard implementation and integration questions, orchestrate specialist support for true exceptions, and convert recurring issues into scalable playbooks, training, or product feedback.
- •Establish the delivery-quality and performance system for the program, including implementation reviews, certification gates, QBRs, customer feedback loops, remediation plans, and reporting on time-to-live, activation, CSAT, rework, capacity, cost-to-serve, and partner-sourced or partner-influenced pipeline.
- •Design the commercial and capacity model in partnership with Channel and Finance, including fixed fees, milestone-based payouts, accelerators, partner capacity commitments, joint business planning, and the program economics required to scale sustainably.
- •Lead responsible program expansion across new products, ERP ecosystems, and geographies; set readiness gates for complex offerings such as Procurement, and influence Product, Product Operations, Product Marketing, and Accounting Integrations using structured field feedback.
BENEFITS AVAILABLE TO ALL FULL-TIME RAMP EMPLOYEES (GLOBAL)
- •Flexible PTO
- •Centralized home-office equipment ordering
- •Health and wellness stipend
- •Budget for intra-office travel
- •Weekly coffee stipend
UNITED STATES
- •100% medical, dental & vision insurance coverage for you, with partial coverage for dependents
- •One Medical annual membership
- •401(k), including employer match on contributions made while employed by Ramp
- •Fertility HRA (up to $10,000 per year)
- •Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay
- •Pet insurance
- •In-office perks: lunch, snacks, drinks, and more
- •Relocation support to NYC or SF (as needed)
CANADA
- •Group medical, dental, and vision coverage through Sun Life
- •Life, AD&D, and disability coverage
- •Fertility drug coverage (up to $4,000 lifetime)
- •Group Retirement Plan with employer match (RRSP + DPSP)
- •Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay, with additional time available at reduced pay
- •Employee Assistance Program and virtual care through Lumino Health
UNITED KINGDOM
- •Private medical insurance through Freedom Elite
- •Virtual GP and at-home care via eMed x Livi
- •Workplace pension through Penfold, with salary sacrifice option
- •Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay with additional time available at reduced pay.
WHAT YOU NEED
- •Significant senior-level experience scaling an implementation, services, or partner-delivery motion from pilot through repeatable multi-partner execution.
- •Experience in a partner-ecosystem-dependent technology business, such as ERP, accounting, finance operations, procurement, or enterprise SaaS or at a systems integrator/consulting firm that implements those platforms.
- •Demonstrated ownership of implementation quality and customer outcomes, including scope control, partner certification, delivery QA, and escalation governance.
- •Technical fluency to lead credible conversations about integrations, configuration, data migration, ERP workflows, and implementation design; engineering depth is not required, but sound judgment on when to engage specialists is.
- •Commercial judgment to design partner packages, incentives, capacity commitments, payout structures, and guardrails that protect customer outcomes and program economics.
- •Ability to build 0-to-1 operating mechanisms and trusted senior relationships across a diverse partner ecosystem - from specialized regional SIs to global strategic consultancies - including the confidence to challenge partners and internal stakeholders when delivery readiness is insufficient.