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Overview
Mercury is seeking a Senior Product Manager for the Activation team to enhance customer engagement and guide users from their first deposit to meaningful interactions with the product. Mercury is a fintech company, not an FDIC-insured bank. Banking services provided through Choice Financial Group and Column N.A., Members FDIC.
What you’ll do
- •Own the end-to-end user journey from deposit to meaningful engagement, increasing the likelihood that customers take their next best step – whether that’s sending a payment, creating a card, or adopting a financial workflow.
- •Set the direction and define prioritized roadmaps for the team; ensuring we’re focused on work that solves user problems, enables product teams, and maximizes customer value.
- •Build systems that drive activation through in-product experiences, lifecycle marketing, and experimentation across surfaces like the dashboard and onboarding flow.
- •Define customer lifecycle strategies for different segments and product surfaces, identifying key inflection points and sequencing the right product interventions.
- •Use data and user insights to develop hypotheses, design experiments, and measure impact; not just feature usage, but customer progress and business value.
- •Help develop sticky experiences that make it simple for customers to adopt and find repeatable value across our platform.
What the company offers
- •The total rewards package at Mercury includes base salary, equity (stock options/RSUs), and benefits.
- •Our salary and equity ranges are highly competitive within the SaaS and fintech industry and are updated regularly using the most reliable compensation survey data for our industry.
- •New hire offers are made based on a candidate’s experience, expertise, geographic location, and internal pay equity relative to peers.
- •Our target new hire base salary ranges for this role are the following:
- •US employees (any location): $200,700 - $250,900
- •Canadian employees (any location): CAD 189,700 - 237,100.
What sets you up for success
- •7+ years of product management experience, ideally with horizontal, platform, or lifecycle teams; especially those accountable for delivering a quality user experience across surfaces.
- •Bonus points for owning customer journeys or growth funnels in a product-led company.
- •Strong product intuition, with the ability to turn complex, cross-cutting problems into clear strategy, and to bring others along with your thinking.
- •Comfort working across disciplines, you’ve collaborated with design, engineering, marketing, and data teams, and know how to drive momentum even when no one reports to you.
- •A hands-on approach to execution, you’re just as comfortable getting into the details of UX, lifecycle triggers, or onboarding copy as you are shaping vision or setting goals.
- •Enthusiasm for working with talented (and opinionated) peers, and the maturity to engage thoughtfully and openly in a collaborative environment.
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