Senior Product Manager, AI Transformation
9.0/10
Crypto.com
$150,000 – $230,000 USD
Remote
senior
about 2 months ago
aicryptoproductweb3AIMLLLMGenAIGPTClaudeSQLDialogflow
AI Summary
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Description
What you'll do
- •Ship AI-powered features to production: conversational AI (chatbots, copilots), intelligent onboarding, smart trading assistants, automated compliance workflows
- •Lead cross-functional squads of ML engineers, data scientists, designers, and backend engineers to deliver AI products end-to-end
- •Evaluate and integrate LLM/GenAI capabilities (GPT, Claude, open-source models) into product experiences — balancing innovation speed with safety and compliance
- •Build the internal AI enablement playbook: drive adoption of AI tools across product, engineering, and operations teams
- •Define success metrics for AI features (engagement lift, cost reduction, resolution rate, NPS) and run rigorous A/B tests
- •Manage vendor relationships for AI/ML infrastructure, annotation, and model providers
- •Report to senior leadership on AI transformation progress, ROI, and strategic direction
Conditions
- •Competitive salary
- •Medical insurance package with extended coverage to dependents
- •Attractive annual leave entitlement including: birthday, work anniversary
- •Flexi-work hour and hybrid or remote set-up
- •Aspire career alternatives through our internal mobility program
- •Work Perks: crypto.com visa card provided upon joining
Requirements
- •10+ years in product management, with 3+ years leading AI/ML product initiatives in production
- •Proven track record of shipping AI products at scale — chatbots, recommendation systems, NLP features, intelligent automation, or AI agents that served real users
- •Deep understanding of LLMs, prompt engineering, RAG architectures, fine-tuning, and evaluation frameworks
- •Experience with conversational AI platforms (e.g.
Dialogflow, Rasa, custom LLM-based agents) and measuring their effectiveness
- •Demonstrated ability to translate ambiguous AI opportunities into concrete product specs, build-vs-buy decisions, and phased rollout plans
- •Strong data intuition — comfortable with SQL, analytics dashboards, and experiment design
- •Experience in fintech, crypto, or high-compliance environments is a strong plus
- •Ability to influence and align senior stakeholders (C-suite, engineering leads, compliance) on AI adoption strategy
- •Bachelor's degree in CS, Engineering, or related field; advanced degree in AI/ML is a plus but not required
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