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Overview
Join Kraken as a Senior Product Manager in Payments, driving initiatives for better payment experiences across global markets. Leverage your expertise in payment systems to enhance user journeys and impact key business metrics.
Building the Future of Open Finance
Payward - the parent company behind Kraken, NinjaTrader, Breakout, xStocks, Payward Services and CF Benchmarks - has spent the last 15 years building one of the most modern and globally accessible financial infrastructure platforms in the industry, built to advance an open, global financial system. Before you apply, we encourage you to explore our culture page to understand what drives us and how we work.
The Team
Founded in 2011, Kraken is one of the world's longest-standing crypto platforms, trusted by over 10 million individuals and institutions across the globe. It offers spot trading, margin, futures, staking, and OTC services, with products built for both individual investors and institutional clients.
What you’ll do
- •Own and evolve a set of payment rails across both specific methods and geographic regions
- •Lead partner integrations and manage relationships with payment processors, acquirers, and banking partners
- •Drive continuous improvement of authorization rates, settlement speed, and overall user conversion
- •Collaborate with fraud and compliance teams to ensure payment flows meet security, regulatory, and operational standards
- •Drive UX enhancements through structured experimentation and customer insights
- •Ensure payment capabilities are scalable and adaptable across our consumer app, pro trading app, and external interfaces such as on/off-ramps
- •Use data to inform prioritization, track performance, and iterate toward better outcomes
What you’ll bring
- •3+ years of product management experience, with a focus on payments, fintech, or financial infrastructure
- •Deep domain expertise in payment systems and rails, including bank transfers, card networks, and/or alternative payment methods
- •Experience working on both backend systems (e.g. payment orchestration, API integrations) and user-facing features
- •A strong customer-centric mindset, with a focus on simplicity, trust, and conversion in payment flows
- •Collaborative and effective across engineering, design, fraud, compliance, and operations
- •Comfortable working with data to define and measure product impact