Senior Salesforce Technical Lead

Join Discord as a Senior Salesforce Technical Lead to architect and develop Salesforce solutions for Ad Sales. Lead a team and ensure high-quality delivery while collaborating with cross-functional teams. Discord has a highly engaged community of millions of daily active users who use the platform for many different reasons, but there’s one thing that nearly everyone does: play video games. Discord plays a uniquely important role in the future of gaming, and we are focused on making it easier and more fun for people to hang out before, during, and after playing games.

• •Lead the architecture, design, and development of Salesforce solutions across Ad Sales (Sales Cloud).
• •Create and execute the Ad Sales Roadmap; drive delivery against 2026 priority items including platform enhancements, new feature builds, and ongoing maintenance.
• •Lead the 3rd party development team by establishing technical direction, conducting code reviews, and collaborating with the MuleSoft team on developing and maintaining integrations.
• •Architect Salesforce and middleware integrations via REST/SOAP APIs and MuleSoft; partner with the Technical PM and RevOps to translate business requirements into robust, scalable solutions.
• •Manage AppExchange apps and HubSpot/Asana integrations; ensure ITGC and SOX audit readiness across all platform changes and deployments.
• •Proactively identify technical debt and coordinate remediation efforts.
• •Own end-to-end DevOps standards for the team: define coding standards, manage CI/CD pipelines and deployment trackers, and ensure SDLC/ITGC compliance across all phases of the sprint/dev cycle.
• •Step in to troubleshoot and diagnose critical issues when they arise.
• •Provide L2 (Incident and Problem Management) and L3 (Bug Fixes and Minor Enhancements) technical support across the Salesforce platform, ensuring timely resolution and minimal business disruption.
• •Maintain technical design documents and platform documentation in Google Drive and Confluence.

• •The US base salary range for this full-time position is $192,000 to $216,000 + equity + benefits.
• •Relocation assistance may be available.
• •Discord is committed to inclusion and providing reasonable accommodations during the interview process.

• •6+ years of hands-on Salesforce development experience with a focus on Sales Cloud, and a proven track record of delivering successful projects.
• •Highly proficient with APEX, Lightning Web Components (LWC), Visualforce, and Salesforce's declarative tools (Flows, Process Builder, Validation Rules).
• •Experience supporting Ad Sales workflows right from inception to delivery.
• •Proven experience architecting integrations using REST/SOAP APIs, Middleware, and tools like MuleSoft or similar platforms.
• •Deep knowledge of SDLC, ITGC, DevOps, and CI/CD pipelines within a Salesforce environment.
• •Strong communication skills with the ability to work across technical and non-technical team members.
• •Experience with Agile/Scrum methodology, including sprint planning, standups, and retrospectives; proficient with Jira for sprint tracking and backlog management, and Jira Service Manager (JSM) for incident tracking and change management.
• •Proficient with version control using Git, including branching strategies, pull requests, and code reviews within a Salesforce development workflow (e.g., Copado, Gearset, or SFDX-based pipelines).
• •Experience with Salesforce environment management (sandbox strategy, release management) and data migration tools (Data Loader, Bulk API).