The vacancy is well-structured with clear expectations and compensation details, but lacks specific tech stack information.
Check Match — Just drop your CV
See your fit for Senior Technical Account Manager in seconds.
Overview
Join Vercel as a Senior Technical Account Manager, where you'll manage technical relationships with enterprise customers, ensuring successful outcomes and driving architectural guidance. About Vercel: Vercel is the agentic infrastructure company. We free people and agents to ship what’s next. For more than a decade, Vercel has shaped how the web is built. As the team behind Next.js, v0, and AI SDK, we create products that help builders move from idea to production with speed, security, and exceptional developer experience. Now, software is entering a new era, and the next generation of products will not just be used by people. They will be built, extended, and operated by agents. We are building the platform for that future, trusted by companies like OpenAI, PayPal, Ramp, Supreme, and millions of developers worldwide.
What You Will Do
- •Own the post-sales technical relationship for a portfolio of up to three strategic enterprise accounts.
- •Lead post-incident pattern ownership and technical triage.
- •Drive proactive technical strategy, cost optimization, and architectural guidance.
- •Scope and orchestrate Vercel’s broader engagement on your accounts.
- •Operate as the customer's voice inside Vercel.
- •Carry primary accountability for renewal of the TAM engagement on each of your accounts.
Benefits
- •Competitive compensation package, including equity.
- •Inclusive Healthcare Package.
- •Learn and Grow - mentorship and events to build your network and skills.
- •Flexible Time Off.
- •WFH budget to outfit your space as needed.
- •The San Francisco, CA base pay range for this role is $163,000-$204,000.
About You
- •5+ years in customer-facing technical roles at a platform, infrastructure, or developer tools company.
- •Deep production experience with Next.js and the Vercel platform.
- •Demonstrated track record of getting things done across organizations without formal authority.
- •Strong written communication, particularly for executive and incident contexts.
- •Comfortable as a peer to senior technical leadership.
- •Willing to travel approximately 4-8 times per year to customer offices.