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Overview
We are looking for a Senior Technical Support Specialist with over 3 years of experience in IT support. The role is remote and requires strong technical skills in various systems and networks.
Requirements
- •Experience: 3+ years in IT support (L2/L3).
- •Education: Higher education in a relevant field.
- •OS and Administration: Windows, Active Directory (accounts, GPO).
- •Repair and diagnostics of PCs, MFPs, replacement of components.
- •Networks: TCP/IP, DHCP, DNS, LAN, VLAN, switches.
- •Structured cabling: installation, crimping, cable testing.
- •Software: MS Office, antivirus, VCS, remote access, ServiceDesk (ITIL).
- •English: from Elementary (reading documentation).
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