Solutions Engineer

Join BitGo as a Solutions Engineer to lead technical demos and manage client relationships in the digital asset space. Full-time onsite role in New York. BitGo is the leading infrastructure provider of digital asset solutions, delivering custody, wallets, staking, trading, financing, and settlement services from regulated cold storage. Since our founding in 2013, we have focused on enabling our clients to securely navigate the digital asset space. With a global presence and multiple Trust companies, BitGo serves thousands of institutions, including many of the industry's top brands, exchanges, and platforms, and millions of retail investors worldwide. As the operational backbone of the digital economy, BitGo handles a significant portion of Bitcoin network transactions and is the largest independent digital asset custodian, and staking provider, in the world. Our Solutions Engineering department works closely with prospective customers and current customers providing workshops and training in BitGo's products and services and guiding them through the technical journey from the sales process to onboarding.

• •Lead technical and product demos through the pre and post sales cycles, driving technical workshops, solution architecture, implementation guidance, and presentations to Executive sponsors.
• •Manage continuous client relationships by understanding their business requirements, expectations, and technical support needs with understanding customer technical architecture.
• •Collaborate with Executive Directors, Product Management and Engineering Teams, contributing to the development of new product features.
• •Act as a client advocate, providing valuable feedback to internal teams.
• •Clearly communicate client requirements to the Sales Team for their sales calls.
• •Possess strong technical skills to explain APIs and create compelling technical demos.