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Support Specialist L2

6.0/10
FANzino
Not specified
Remote
mid
about 5 hours ago
AI SummaryVerified by Aipplify AI

The vacancy is well-structured but lacks compensation details, affecting overall attractiveness.

AI quality score6.2 / 10

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Overview

Join FANzino as a Support Specialist L2, providing technical support in the iGaming sector. Ideal for candidates with strong communication skills and experience in web applications. FANzino is a B2B provider of new format games in the online gambling world. We create scalable live games without studios using video composition, emulation, and real-time outcome generation technologies.

What you'll do

  • โ€ขConsulting partners through internal communication channels;
  • โ€ขDebugging and integrating APIs;
  • โ€ขFinding and resolving technical errors;
  • โ€ขMonitoring product performance using Grafana and Kibana;
  • โ€ขHandling messages about issues and bugs;
  • โ€ขMaintaining and updating the internal knowledge base;
  • โ€ขPreparing incident reports.

Conditions

  • โ€ขShift schedule day/night 2/2 for 12 hours;
  • โ€ขInteresting tasks and a professional team;
  • โ€ขOpportunities for professional growth;
  • โ€ขPaid vacation and sick leave.
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