System Analyst VoIP
8.0/10
$1,600 – $2,133 USD79.5% below market
Office / on-site
mid
about 3 hours ago
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Overview
Join an international fintech company as a System Analyst specializing in VoIP and SMS services. Responsible for developing and supporting the phone infrastructure and ensuring smooth contact center operations. We are an international fintech company operating in the online lending sector. We are looking for a specialist who will be responsible for the development and support of the company's phone infrastructure, interact with providers, and help ensure the uninterrupted operation of the contact center.
What you'll do
- •Coordinate the work of the phone infrastructure (VoIP, SIP, DID, Toll Free, SMS).
- •Connect new operators and providers, launch new services.
- •Monitor the stable operation of telephony and SMS, promptly respond to emerging issues.
- •Interact with developers, DevOps, finance, and other departments.
- •Set technical tasks and monitor their execution.
- •Check invoices, rates, and interact with the finance department.
- •Maintain documentation and keep it up to date.
Conditions
- •Salary of 1500–2000 €.
- •Work in a modern office in Paphos.
- •Schedule 5/2.
- •Opportunities for professional growth and development.
- •Work in an international company with interesting technical challenges.
Preferred Qualifications
- •Experience with VoIP, SIP, Asterisk, or telephone operators.
- •Understanding of the principles of IP telephony and SMS services.
- •Experience as a Project Manager, System Analyst, or coordinator of technical projects.
- •Experience with Jira, Trello, Confluence, or similar systems.
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