Technical Account Manager

Join IGT as a Technical Account Manager in Las Vegas, where you will lead complex customer deployments and infrastructure modernization efforts in the gaming industry. IGT, where innovation meets entertainment on a global scale! From the casino floor to your mobile screen, we deliver thrilling, responsible, and unforgettable gaming experiences — powered by world‑class content, strong technical and commercial capabilities and nurtured by a culture of collaboration, accountability, and ownership.

• •Lead architecture reviews and technical governance activities.
• •Own technical decisions, risks, dependencies, and corrective actions through resolution when initiatives span multiple teams, products, vendors, or infrastructure domains.
• •Design secure, scalable, highly available customer environments across multiple jurisdictions.
• •Lead technical discovery, architecture planning, capacity management, technical strategy and modernization initiatives.
• •Lead large-scale migrations, platform upgrades, and modernization initiatives.
• •Develop infrastructure standards that improve system reliability and supportability.
• •Provide final technical guidance on design, deployment, recovery, and stabilization approaches for high-impact customer environments.
• •Lead cybersecurity initiatives, vulnerability management programs, security hardening, and compliance assessments from an IGT recommendation perspective.
• •Own corrective action plans through closure to improve platform stability, customer satisfaction, and long-term supportability.
• •Serve as a trusted technical advisor for strategic customers and executive stakeholders.

• •Estimated starting compensation range: $110,000 – $125,000 USD.
• •Comprehensive benefits package, which may include:
• •401(k) savings plan with company contributions
• •Medical, dental, and vision insurance
• •Life and disability coverage
• •Paid time off
• •Tuition reimbursement
• •Other wellness programs, subject to eligibility requirements.

• •Bachelor's Degree in Information Technology, Computer Science, Engineering, or related field; or equivalent combination of education and experience.
• •Minimum 10+ years of experience supporting enterprise infrastructure environments.
• •Minimum 7+ years of experience leading technical implementations or infrastructure projects.
• •Expert experience with but not limited to:
• •Microsoft Windows Server
• •Linux Platforms
• •Microsoft SQL Server
• •Enterprise networking
• •Virtualization platforms
• •Infrastructure troubleshooting and root cause analysis
• •Disaster Recovery and High Availability Solutions
• •Proven ability to influence technical strategy without direct authority.
• •Exceptional written, verbal, and presentation skills.
• •Ability to obtain and maintain gaming licenses and security clearances as required.
• •Ability to travel up to 25% based on business needs.