Technical Account Manager
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Overview
Join Polymarket as a Technical Account Manager to facilitate client integrations with our prediction market platform, ensuring a smooth onboarding experience and ongoing support.
About Polymarket
Polymarket is the world's largest prediction market platform. We enable individuals to express views on real-world events by trading on outcomes across politics, economics, sports, culture, and current affairs. Built as a peer-to-peer marketplace with no centralized "house," Polymarket aggregates diverse opinions into transparent, market-based probabilities that reflect collective expectations about the future. We're growing fast — both in terms of volume ($21B traded in 2025) and adoption as an alternative news source. Our ambition is to become a ubiquitous beacon of truth in global media and we need your help adding fuel to the fire.
What You'll Do
- •Own the technical onboarding experience for market makers and institutional clients integrating with Polymarket's APIs — REST, WebSocket, and order entry
- •Serve as the primary technical point of contact for key partners post-onboarding, triaging issues and coordinating with engineering on resolutions
- •Build and maintain integration guides, code samples, and documentation that help clients go live faster
- •Work cross-functionally with product and engineering to translate client feedback into platform improvements and feature requests
- •Identify and flag integration bottlenecks, latency issues, and API pain points before they become client problems
- •Support the institutional sales team on technical due diligence — joining client calls, answering deep API and infrastructure questions, and helping close deals
- •Monitor client API health and usage patterns; proactively reach out when something looks off
Benefits
- •Competitive salary & equity
- •Unlimited PTO
- •Full Health, Vision, & Dental coverage
- •401k match
- •Hardware setup — new MacBook Pro, big display, & accessories
What We're Looking For
- •2–5 years in a technical client-facing role — developer relations, solutions engineering, technical account management, or similar at an exchange, fintech, or trading technology company
- •Hands-on experience with exchange or trading APIs (REST, WebSocket, FIX); you've helped clients integrate and debug in production environments
- •Comfortable reading and writing code — Python, JavaScript, or similar — to build samples, debug integrations, or automate workflows
- •Strong communicator who can explain technical concepts clearly to both engineers and non-technical stakeholders
- •Self-starter who takes ownership of client issues end to end rather than passing them off
- •Familiar with how electronic trading works — order types, latency, market data feeds, execution quality
- •Collaborative by nature — you work closely with engineering, product, and sales without friction