Technical Account Manager - LATAM
7.0/10
LI.FI
Not specified
Remote
mid
about 2 months ago
devfintechweb3HTTPAPIsJSONauthwebhooksretriesidempotencyGrafanaSlack
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Description
What you'll do
- •Manage top-tier accounts and align business goals with technical outcomes.
- •Help partners design, build, test, and launch integrations.
- •Track logs, metrics, and errors to catch issues early.
- •Collect and structure partner requests and inform internal prioritization.
- •Collaborate with Engineering, Product, and Support to unblock issues.
Conditions
- •Annual team offsites.
- •30 days of PTO.
- •Flexible remote days and working hours.
- •Equity participation from day 1.
- •Entitlement to work computer.
- •Annual 1,000€ personal development budget after 6+ months.
- •One-time 1,000€ remote budget for coworking or office setup.
Requirements
- •5+ years in roles like Technical Account Manager, Solutions/Integration Engineer, or Tech Support within Web3, B2B SaaS, fintech, or API-first products.
- •Comfortable working with HTTP/APIs—reading logs, traces, JSON.
- •Can translate complex technical issues for both engineers and non-technical stakeholders.
- •Based in the Americas with overlap with US business hours.
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