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Overview
OpenAI is seeking a Technical Deployment Lead to define and manage the delivery of complex systems to customers, ensuring successful adoption and measurable impact. OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products.
What you'll do
- •Own the technical delivery plan for multiple interdependent workstreams. Translate business objectives into a roadmap with milestones, dependencies, and acceptance criteria.
- •Run day-to-day engineering execution. Track and drive delivery across OpenAI FDE and customer teams. Keep progress unblocked and sequenced. Make real-time trade-offs on scope and priority to protect the critical path.
- •Embed with customer teams to land production deployments and drive adoption. Map workflows, shape tools/integrations, and translate requirements into a delivery plan. Lead onboarding, adoption, and change management.
- •Partner with Product and Research so platform components and research workstreams land in time to support deployment goals.
- •Codify solution patterns and evals. Extract reusable patterns and package field signals to improve product and models.
- •Own value cases and ROI. Set impact hypotheses, baselines, and KPIs; run pre-/post-deployment measurement and report to exec sponsors.
Conditions
- •This role is based in London. We use a hybrid model of 3 days in office and offer relocation assistance.
- •Travel up to 50% is required.
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