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Overview
Join Scale AI as a Technical Program Manager in the Public Sector to drive innovation and transformation for government customers, leveraging AI/ML technologies and ensuring customer success. At Scale, our mission is to develop reliable AI systems for the world's most important decisions. Our products provide the high-quality data and full-stack technologies that power the world's leading models, and help enterprises and governments build, deploy, and oversee AI applications that deliver real impact.
What you'll do
- •Drive innovation and transformation by diving deep into technical and operational challenges, solving undefined problems, and delivering impactful solutions for Public Sector customers.
- •Leverage technical concepts, tools, and expertise to create solutions from scratch or drastically improve existing solutions.
- •Use data, analytics, and technical expertise to align internal resources and create tools that directly add value to customers in the public sector space.
- •Transition AI/ML technologies and processes into working Public Sector products/solutions even when requirements are undefined or ambiguous.
- •Partner with engineering, operations, and other public sector teams to build and deliver AI systems tailored to unique government use cases in the computer vision and generative AI domains.
- •Lead a cross-functional team to exceed the customer’s AI/ML objectives.
- •Manage the long-term health of the customer base by identifying and preempting areas of risk or concern.
- •Strategically identify ways we can make customer success repeatable and solve issues for future customers.
- •Address engineering problems alongside the product development teams.
Conditions
- •Compensation packages include base salary, equity, and benefits.
- •The base salary range for this full-time position in Washington DC is: $187,200 — $234,000 USD.
- •Benefits include comprehensive health, dental and vision coverage, retirement benefits, a learning and development stipend, and generous PTO.
- •This role may be eligible for additional benefits such as a commuter stipend.
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