Technical Success Manager

Join Zscaler as a Technical Success Manager to enhance customer experience and ensure satisfaction by aligning solutions with business needs and providing technical guidance.

Zscaler, founded in 2007, is a leader in cloud security, serving thousands of enterprise customers globally.

The company accelerates digital transformation with its AI-powered Zero Trust Exchange™ platform, ensuring secure connections for users, devices, and applications.

Zscaler fosters an inclusive culture and offers comprehensive benefits.

## What you'll do

• •Align solutions with business needs and foster stakeholder relationships.
• •Provide guidance on technical challenges and implement best practices.
• •Work closely with Sales, Support, and Product teams.
• •Troubleshoot technical issues and manage escalations.
• •Act as a trusted advisor and contribute to knowledge sharing.

## Conditions

• •Various health plans.
• •Time off for vacation and sick time.
• •Parental leave options.
• •Retirement options.
• •Education reimbursement.
• •In-office perks.

• •Experience in aligning technology with business objectives.
• •Strong relationship-building skills.
• •2–4 years in a customer-facing consultancy role, preferably in cybersecurity.
• •Understanding of data modeling and SQL expertise.
• •Proficient in data management, ETL, integration strategies, cybersecurity, and cloud fundamentals.