Technical Support

Join a leading slot games provider in Prague as a Technical Support specialist, focusing on client integration and operational support in the iGaming industry. Our client is a leading slot games provider in the online gambling industry, headquartered in Prague. The company is recognized for creating innovative, high-quality games with engaging mechanics and immersive design, enjoyed by players worldwide. With a strong international presence across Prague, Malta, and Latin America, they continue to set benchmarks in the iGaming market.

• •Integration support: Handling client requests and performing initial technical troubleshooting.
• •Monitoring system health and escalating incidents to the appropriate technical teams.
• •Investigating player activity and unusual events based on client requests.
• •Internal consulting: Providing technical guidance and operational support to internal teams.
• •Managing user access and administering client and internal accounts.
• •Configuring and maintaining technical settings for client integrations.
• •Process-related tasks: Recording and maintaining accurate information on client requests in internal systems.
• •Performing operational tasks to ensure stable and reliable service delivery.