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Overview
Join Action tech as a Technical Support Engineer to work in a collaborative environment, solve ambitious tasks, and grow professionally with a supportive team.
Responsibilities
- •Communicate with clients in chats
- •Consult users on product usage
- •Enter client users into the system
- •Configure user and department mapping through admin panels
- •Participate in planning ML project pilots, communicate with clients and the team
Conditions
- •White, timely, and competitive salary
- •Health insurance (including dentistry)
- •Comfortable workspace and modern equipment
- •Flexible schedule. Start time from 8 to 11
- •No need to come to the office 5 days a week; teams decide when to come in
- •Professional growth opportunities (internal training, attending conferences and meetups, sponsorship)
- •Remote work option available
Requirements
- •Ability to gather client issues and translate them into clear tasks for development
- •Experience in independently entering users and configuring access
- •Experience in project support: participating in pilot launches, gathering feedback
- •Stress resistance and result orientation
Nice to Have
- •Basic knowledge of Python
- •Willingness to develop in DevOps tasks
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