Technical Support Specialist

Join Greenway Global as a Technical Support Specialist. Handle user inquiries, maintain databases, and troubleshoot technical issues in a dynamic environment.

• •Process incoming user inquiries (via ticket system and messengers).
• •Maintain required information and databases.
• •Install and update software components.
• •Diagnose and resolve typical technical issues.
• •Configure and support employee workstations.
• •Escalate complex issues to specialized teams.
• •Gradually engage in supporting corporate products as competencies grow.

• •Work schedule: 2/2.
• •Official employment.
• •Salary starting from 60,000 rubles net during the probation period.
• •After probation, access to corporate programs: "Product Bonus" allowing monthly product purchases worth 6,000 rubles.
• •Corporate program for "Sports" or "Language Learning" of your choice.
• •DMS for employees working over a year in the company.
• •Great gifts for employees on birthdays and important life events.
• •Corporate training and vibrant corporate events.

• •Independent, proactive, and eager to learn.
• •Basic knowledge in IT (operating systems, networks, software principles).
• •Ability to communicate clearly and politely with users.
• •Analytical mindset, attention to detail, and problem-solving skills.
• •Ability to work in a multitasking environment.
• •Careful handling of inquiries and information.