Контур

User Support Specialist

4.0/10

Контур

Not specified
Hybrid
mid
about 4 hours ago
supporttech

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The vacancy has clear responsibilities and requirements but lacks compensation details and technical specifics.

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Description

What you'll do

  • Undergo paid training to learn about Kontur's services and products.
  • Assist clients via phone, email, and chat without selling services.
  • Check account opening applications for completeness and quality.

Requirements

  • Experience in customer support or banking.
  • Proficient with computers.
  • Strong verbal and written communication skills.
  • Ability to work with a large knowledge base and find answers quickly.
  • Calm under pressure and able to steer conversations constructively.
  • Client-oriented and committed to high service levels.
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