B
VIP Relationship Manager
8.0/10
Blockchain.com
$44,000 – $50,000 USD
Remote
senior
about 2 months ago
cryptofintechmarketing
AI Summary
The vacancy is well-structured with clear responsibilities and compensation, but lacks detailed tech stack information and company links.
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Description
What you'll do
- •Own and manage a portfolio of high-net-worth and top-revenue VIP clients.
- •Serve as the primary point of contact for clients across onboarding, account support, product adoption, and portfolio growth.
- •Deliver a high-touch, concierge-style experience through direct messaging and real-time communication channels.
- •Actively drive upsell and cross-sell across the VIP product suite.
- •Conduct structured discovery conversations to understand client goals.
- •Work closely with sales, product, and operations teams to deliver seamless client experiences.
Conditions
- •Competitive salary and meaningful equity in an industry-leading company.
- •Institutional Incentive Plan based on performance and PnL.
- •Comprehensive health, dental, and vision benefits.
- •Unlimited vacation policy.
- •The latest Apple equipment for optimal productivity.
- •Performance-based bonuses.
- •Work from Anywhere Policy: You can work remotely from anywhere in the world for up to 20 days per year.
Requirements
- •Proven experience in relationship management, account management, sales, or client advisory roles within financial services, fintech, trading, brokerage, or crypto.
- •Demonstrated success in upselling and cross-selling complex financial or technology products.
- •Strong commercial mindset with the ability to influence client behavior.
- •High emotional intelligence and outstanding communication skills.
- •Experience using CRM platforms to manage pipelines and client engagement.
- •Familiarity with real-time client communication tools such as Telegram.
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