VIP Relationship Manager

Blockchain.com seeks a VIP Relationship Manager to grow and manage high-net-worth client portfolios, delivering a concierge-style experience.

Blockchain.com is connecting the world to the future of finance.

As the most trusted and fastest-growing global crypto company, it helps millions of people worldwide safely access cryptocurrency.

Since its inception in 2011, Blockchain has earned the trust of over 90 million wallet holders and more than 40 million verified users, facilitating over $1 trillion in crypto transactions.

## What you'll do

• •Own and manage a portfolio of high-net-worth and top-revenue VIP clients.
• •Serve as the primary point of contact for clients across onboarding, account support, product adoption, and portfolio growth.
• •Deliver a high-touch, concierge-style experience through direct messaging and real-time communication channels.
• •Actively drive upsell and cross-sell across the VIP product suite.
• •Conduct structured discovery conversations to understand client goals.
• •Work closely with sales, product, and operations teams to deliver seamless client experiences.

## Conditions

• •Competitive salary and meaningful equity in an industry-leading company.
• •Institutional Incentive Plan based on performance and PnL.
• •Comprehensive health, dental, and vision benefits.
• •Unlimited vacation policy.
• •The latest Apple equipment for optimal productivity.
• •Performance-based bonuses.
• •Work from Anywhere Policy: You can work remotely from anywhere in the world for up to 20 days per year.

• •Proven experience in relationship management, account management, sales, or client advisory roles within financial services, fintech, trading, brokerage, or crypto.
• •Demonstrated success in upselling and cross-selling complex financial or technology products.
• •Strong commercial mindset with the ability to influence client behavior.
• •High emotional intelligence and outstanding communication skills.
• •Experience using CRM platforms to manage pipelines and client engagement.
• •Familiarity with real-time client communication tools such as Telegram.