VIP Relationship Manager

1- Client Acquisition & Expansion

• •Identify and acquire potential high-value clients (including but not limited to professional traders, family offices, etc.) through multiple channels such as in-person visits, industry events, communities and referrals.
• •Quickly profile and identify high-potential target clients, maintain a structured lead pipeline and follow-up rhythm.

2- Client Relationship Management & Target Delivery

• •Build and maintain strong, long-term relationships with clients; conduct regular reviews to understand their trading needs, capital scale and product preferences.
• •Take full responsibility for key KPIs of your client portfolio, including asset under management, trading volume and revenue contribution, and achieve monthly/quarterly performance targets.

3- Product & Solutions Advisory

• •Develop an in-depth understanding of major product lines on leading trading platforms (e.g. spot, perpetuals, options, Earn/wealth management, structured products, etc.) and provide professional comparison and recommendations to clients.
• •Gather client needs and pain points, and work with product, operations and other internal teams to deliver customized solutions for key clients.

4- Industry Insight & Continuous Learning

• •Continuously track industry trends, competitor strategies and new product types; quickly absorb new knowledge and translate it into valuable insights and suggestions for clients.
• •Regularly share client/market feedback and competitive intelligence to provide frontline input for internal strategy and product iteration.

• •At least **2 years of work experience in the Web3 industry**, with hands-on usage or service experience related to major exchanges, wallets, custody solutions, DeFi products, etc.
• •Able to **quickly identify and qualify target clients**, with strong communication, negotiation and relationship-building skills. Experience in managing high-potential client relationships, client service or account operations is preferred. Basic understanding of financial markets, derivatives and risk–return; background in banking, securities or asset management is a strong plus.
• •Clear **KPI & result orientation**, and comfortable using data to measure and manage performance.
• •Comfortable with a **high-intensity work pace and frequent travel / client visits**.
• •Strong self-motivation and resilience, able to find paths forward and drive execution in an uncertain environment.
• •Able to work in **both Chinese and English (listening, speaking, reading and writing)**.
• •Bachelor’s degree or above; majors in Finance, Economics, Accounting, Mathematics, Statistics, Computer Science or related fields are preferred.