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Overview
Join MTS as a 1st Line Support Specialist in Moscow. Handle customer inquiries and provide IT support. MTS is a leading telecommunications company in Russia, providing a wide range of services including mobile and fixed-line communications, broadband internet, and digital services.
What you'll do
- •Process and register inquiries received by phone and email;
- •Classify and route inquiries in the ServiceDesk system;
- •Perform tasks related to inquiries within the provided authority;
Conditions
- •Competitive salary;
- •Strict employment according to the Labor Code of the Russian Federation;
- •Medical insurance with dental care after the probation period;
- •Access to a corporate library;
- •Regular educational courses and training from the corporate university;
- •Digital workspace (paperless hiring, coworking, electronic document management);
- •Discounts and bonuses on products and services from MTS, MTS Bank, and partners;
- •No dress code;
- •Modern and cozy office 2 minutes from Technopark metro station;
- •Cafe 'Mechta' with healthy breakfasts and delicious lunches;
- •Gym in the office;
- •Children's days and gifts;
- •Financial assistance program in various life situations;
- •Schedule 5/2 from 09:00 to 18:00;
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