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Overview
Join Playtech as an Account Manager in São Paulo. Drive customer performance and revenue growth in the gaming industry with a focus on strategic recommendations and relationship management. About Playtech Founded in 1999, the company has a premium listing on the Main Market of the London Stock Exchange and is focused on regulated and regulating markets across its B2B business. By leveraging its proprietary technology, Playtech delivers innovative products and services to ensure a safe, engaging and entertaining gaming experience. As the gaming industry's leading technology company, it combines business intelligence-driven software, services, content, and platform technology to drive excellence and innovation across the sector. Here at Playtech, we genuinely believe that people are our biggest asset. Diverse thoughts, experiences, and individual characteristics enrich our work environment and lead to better business decisions. Embracing differences and maintaining transparency in our processes is the core of Playtech's overall commitment to responsible business practices.
What you'll do
You will...
- •Be on top of customer business models, including marketing strategies (e.g., bonuses, admin usage).
- •Manage day-to-day commercial contact between Playtech customers and internal stakeholders.
- •Drive customer performance and revenue growth through strategic recommendations using KPI(s) & benchmark analysis.
- •Promote tasks internally, including development requests and initiation of new projects.
- •Assist the Regional Director in working on group-wide deals.
- •Ensure customers are aware of and utilize new Playtech products.
- •Provide customers with appropriate marketing materials for promoting all products.
- •Maximize revenues and profits through existing products and channels by developing account management tools.
- •Maintain excellent relationships with each Playtech customer through regular communication and meetings.
- •Coordinate the interface of Playtech’s project management, translation, finance, compliance, and legal processes with customer’s equivalent staff.
- •Maintain detailed customer relationship information and share regularly with colleagues/management.
- •Develop new marketing initiatives with customers.
- •Maintain detailed information on Playtech competition in the online market for regular feedback into the team.
- •Provide first-level business support and act as an escalation point for technical issues.
- •Attend exhibitions and events.
- •Conduct operational audits.
Conditions
You'll get extra points for...
- •Knowledge of internet advertising.
- •Background in managing legal contracts and documents.
- •Proven ability to manage multiple client relationships.
- •Interest in and knowledge of sports, betting, casino games, and poker.
Thrive in a culture that values...
- •A competitive salary and bonus scheme.
- •A fantastic team culture.
- •Opportunities to work in the gaming industry with one of the top teams in the sector.
- •Professional growth and educational development opportunities.
- •An inclusive environment where differences are celebrated, and everyone is encouraged to be themselves at work.