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Overview
Join Plaid as an Enterprise Account Manager to grow strategic customer relationships across the UK and Europe. Drive commercial growth and innovative use cases in the fintech sector. Plaid powers the tools millions of people rely on to live a healthier financial life. We work with thousands of companies like Venmo, SoFi, several of the Fortune 500, and many of the largest banks to make it easy for people to connect their financial accounts to the apps and services they want to use.
What you'll do
- •Own and grow a portfolio of Plaid's largest and most strategic UK & European enterprise customers
- •Build deep, trusted-advisor relationships with executive sponsors and day-to-day operators, so customers come to you first for product and strategic guidance
- •Proactively grow the account: identify upsell and cross-sell opportunities within the existing book and convert them into deployed use cases
- •Deploy new, innovative use cases across some of the leading fintechs and banks in the UK and Europe
- •Lead commercial conversations including renewals, expansions, and strategic partnership discussions
- •Act as a strategic consultant, bringing industry insight, product guidance, and data-driven recommendations to customer conversations
- •Lead key customer initiatives: business reviews, operational checkpoints, product launches, and technical escalations
- •Develop account strategies that balance near-term commercial execution with long-term customer growth
- •Partner cross-functionally with Sales, Solutions Engineering, Product, Engineering, Support, and Legal to drive outcomes
- •Advocate for customers internally, surfacing feedback and market insight that influences Plaid's product direction
Conditions
- •Additional compensation in the form(s) of equity and/or commission are dependent on the position offered.
- •Plaid provides a comprehensive benefit plan, including medical, dental, vision, and 401(k).
- •Pay is based on factors such as (but not limited to) scope and responsibilities of the position, candidate's work experience and skillset, and location. Pay and benefits are subject to change at any time, consistent with the terms of any applicable compensation or benefit plans.
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