Associate Data Center Operations Technician
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Overview
Join xAI as an Associate Data Center Operations Technician to support server and network infrastructure, focusing on reliability and efficiency in a fast-paced environment.
ABOUT xAI
xAI’s mission is to create AI systems that can accurately understand the universe and aid humanity in its pursuit of knowledge. Our team is small, highly motivated, and focused on engineering excellence. This organization is for individuals who appreciate challenging themselves and thrive on curiosity. We operate with a flat organizational structure. All employees are expected to be hands-on and to contribute directly to the company’s mission. Leadership is given to those who show initiative and consistently deliver excellence. Work ethic and strong prioritization skills are important. All employees are expected to have strong communication skills. They should be able to concisely and accurately share knowledge with their teammates.
What you'll do
Assist with troubleshooting and monitoring of servers and network equipment in our data centers and global points of presence. Support rack and stack of data center network equipment. Help maintain warehouse inventory and asset management using our internal application. Assist with labeling and troubleshooting of fiber/optics cables. Support power supply cabling, installation, troubleshooting, and basic repair activities. Participate in the installation of racks, servers, and switches (staging, cabling, power-up, and handoff to the provisioning team). Help manage, respond to, and resolve data center operations tickets via Jira. Create and maintain documentation of tasks and standard operating procedures. Assist with receipt and decommissioning of data center hardware. Support vendor returns for infrastructure under and out of warranty. Help manage spare parts inventory within the data center. Support the definition, design, and implementation of network layouts and solutions within our data centers.
PREFERRED SKILLS AND EXPERIENCE
- •Basic Linux skills or strong desire to learn (navigating directories, file manipulation, basic commands).
- •Experience being on-call or responding to technical issues.
- •Curious and eager to learn new things within the Data Center world.
- •Excellent prioritization and time management skills.
- •Able to work in a fast-paced environment.
- •Detail oriented.
- •Oracle or other inventory system experience.
- •Exposure to structured cabling (copper/fiber).
- •Exposure to power and cooling concepts inside the data center.
Physical Requirements
- •Work is often performed in tight quarters and physical dexterity is necessary to perform job functions.
- •Ability to lift up to 35lbs. unassisted.
- •Comfortable working at elevated heights (up to 50 feet) with appropriate safety gear.
- •Comfortable working in an environment requiring exposure to noise.
- •Available to work evenings and weekends as the schedule varies depending on site operational needs; flexibility is required.