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Overview
Wheely is seeking an Associate Product Manager to enhance customer service efficiency and personalization. Join a fast-growing company redefining premium transportation across major cities. Wheely is redefining premium transportation across major cities in Europe, the US, and the Middle East. We blend cutting-edge technology with the craft of five-star chauffeuring to deliver an experience trusted by more than 100,000 active riders and 1,200 corporate accounts. We’re a profitable, fast-growing scale-up with $43M raised and over $100M in annual revenue.
What you'll do
- •Lead a cross-functional team of engineers, designer and product analyst
- •Manage your team's roadmap to align with Wheely’s mission
- •Own your team’s products (existing and new) across from idea, through development, to launch, growth and maintenance:
- •Analyse customer issues and identify product opportunities to reduce the need to contact Customer Service
- •Support the implementation of AI-driven automation in chauffeur contacts
- •Work on internal tools that increase the speed and consistency of contact resolution
- •Find product solutions that help Customer Service agents deliver a more personal experience
Conditions
- •Office-based role in Nicosia, four days a week with flexible start and finish times, plus one remote day of your choice
- •Competitive salary
- •Employee stock options plan
- •Private medical and dental insurance
- •Daily Lunch allowance
- •Latest-generation MacBook Pro and 4k display
- •Professional development stipend
- •Relocation support, including visa sponsorship and allowance
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