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Overview
Join Playtech as a CRM Executive to manage day-to-day CRM and promotional campaigns. Contribute to the development of CRM plans and support marketing activities in a dynamic environment. Founded in 1999, Playtech is the gaming industry's leading technology company delivering business intelligence-driven gaming software, services, content, and platform technology across the industry. Playtech is focused on regulated and regulating markets across its B2B and B2C businesses. We genuinely believe that people are our biggest asset.
What you'll do
You will...
- •Create engaging promotional assets.
- •Support the execution of day-to-day activities outlined in the CRM Plan.
- •Contribute to the development of weekly and monthly CRM plans.
- •Assist in planning, analysing, optimizing, and maintaining CRM cycles.
- •Develop campaign briefs and create content for onsite materials, CRM communications, and terms and conditions.
- •Help manage player journeys, bonus configurations, and performance reviews within the back-office system.
- •Analyse promotional performance and provide recommendations for future campaigns.
- •Provide second-line support to the Customer Services Team and manage operational escalations.
- •Collaborate with Operations and Promotions teams to ensure the smooth delivery of promotional communications.
- •Support the Digital Marketing team in delivering product-focused marketing activities, copywriting, and ad hoc tasks that contribute to achieving financial KPIs.
Conditions
Thrive in a culture that values...
- •Flexibility and balance by offering a hybrid work model after the third month, with 3 days per week expected in the office.
- •Contribution and achievements by offering ample opportunities for internal growth.
- •Employees' health and well-being through comprehensive health and dental insurance plans, life insurance, MultiSport card, employee assistance program, food, travel, and wellness allowances.
- •Work-life balance by providing 25 days of paid annual leave.
- •Continuous growth with company-sponsored seminars, training programs, social activities, and events.
- •Celebrating life events with additional bonuses such as newlywed and baby bonuses.
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