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Overview
Join BetConstruct as a CRM Operational Coordinator and kickstart your career in customer relationship management. Ideal for recent graduates eager to gain hands-on experience and grow professionally. SoftConstruct is on a search for a new player to join our team. Kickstart your career at Softconstruct! We are looking for ambitious, recent graduates to join our CRM team.
What you'll do
- •Handle day-to-day operational tasks within the CRM platform to ensure smooth team workflows.
- •Learn to leverage AI-driven segmentation tools and platforms to create highly personalized promotions for targeted customer segments.
- •Assist in using AI tools to streamline communication copy and optimize routine CRM operational tasks.
- •Test promotional materials and campaign workflows to ensure proper functionality and a seamless user experience.
- •Learn to navigate and manage communication channels (SMS, internal messaging, pop-ups, emails) to reach specific target audiences.
- •Assist in gathering data, analyzing performance metrics, and compiling routine reports.
- •Monitor incoming support tickets or requests related to CRM operations and route them appropriately.
- •Help prepare materials for CRM system training sessions, demo calls, and client onboarding processes.
Conditions
- •Hands-on experience and direct mentorship from industry experts in a leading global company.
- •A clear career path with real opportunities for professional growth.
- •A supportive, dynamic, and learning-focused work environment.
- •Competitive entry-level package and employee benefits.
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