Customer Support Specialist (Crypto)
5.0/10
Not specified
Remote
mid
about 1 hour ago
AI SummaryVerified by Aipplify AI
The vacancy is clear in responsibilities and requirements but lacks compensation details and tech stack information.
AI quality score4.7 / 10
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Overview
Join an international FinTech company as a Customer Support Specialist focusing on crypto products. Work remotely in a night shift role, providing full-cycle support for crypto wallets and payment solutions. An international FinTech company develops products at the intersection of traditional finance and blockchain: crypto wallets, crypto cards, and payment solutions for users worldwide.
What you'll do
- •Full-cycle support: managing cases from inquiry to complete resolution
- •Working with real crypto and payment scenarios, not classic L1 support
- •Deep immersion in the product: transactions, logs, payment flows
- •Interaction with Compliance, QA, and Development
- •Ability to influence processes, documentation, and product quality
- •Fully remote (location limited)
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