International FinTech Company

Customer Support Specialist (Crypto)

5.0/10
International FinTech Company
Not specified
Remote
mid
about 1 hour ago
AI SummaryVerified by Aipplify AI

The vacancy is clear in responsibilities and requirements but lacks compensation details and tech stack information.

AI quality score4.7 / 10

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Overview

Join an international FinTech company as a Customer Support Specialist focusing on crypto products. Work remotely in a night shift role, providing full-cycle support for crypto wallets and payment solutions. An international FinTech company develops products at the intersection of traditional finance and blockchain: crypto wallets, crypto cards, and payment solutions for users worldwide.

What you'll do

  • Full-cycle support: managing cases from inquiry to complete resolution
  • Working with real crypto and payment scenarios, not classic L1 support
  • Deep immersion in the product: transactions, logs, payment flows
  • Interaction with Compliance, QA, and Development
  • Ability to influence processes, documentation, and product quality
  • Fully remote (location limited)
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