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Overview
SOFTSWISS is looking for a Senior Employee Experience Program Manager to enhance employee engagement and culture through innovative processes and recognition systems. SOFTSWISS is hiring a Senior Employee Experience Program Manager to shape and evolve how people experience the company throughout their employee journey. You’ll connect employee experience processes, recognition, employee listening and culture into one consistent system that helps people thrive and supports a strong, connected organisation.
What you'll do
- •Design and continuously improve employee experience processes across the employee journey, from key employee moments to everyday interactions.
- •Build employee experience as one connected system by aligning processes, programs, recognition, listening and culture initiatives.
- •Lead employee research through interviews, focus groups, pulse surveys and engagement analysis, turning insights into prioritised actions.
- •Own and evolve recognition programs by introducing new mechanics, improving participation and measuring their impact.
- •Design and coordinate employee experience initiatives, cultural rituals and key moments that bring company values to life.
- •Own key Employee Experience metrics, including engagement, belonging, culture pulse, recognition participation, employee feedback and retention.
- •Create practical frameworks, templates and playbooks that help teams deliver a consistent employee experience.
- •Partner with HRBP, Talent Development, Internal Communications, Marketing, IT and other stakeholders to connect employee experience across functions.
- •Continuously simplify processes, remove unnecessary HR noise and improve the employee journey.
Conditions
- •Private health insurance
- •Sports benefits
- •Comprehensive Mental Health Program
- •Free English lessons (online)
- •Local language courses
- •Paid time off
- •Maternity leave support
- •Referral program rewards
- •Upskilling, internal workshops, and participation in professional conferences and corporate events
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