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Overview
Join Airbnb as an Enterprise Accounts Associate to support hotel partnerships and drive project success in a fast-growing team focused on hotel sector expansion. Airbnb was born in 2007 when two hosts welcomed three guests to their San Francisco home, and has since grown to over 5 million hosts who have welcomed over 2 billion guest arrivals in almost every country across the globe. Every day, hosts offer unique stays and experiences that make it possible for guests to connect with communities in a more authentic way. The Community You Will Join: The Airbnb Hotels team is a fun, fast-growing group leading Airbnb’s expansion into the hotel sector. Operating with an entrepreneurial spirit, this team combines the simplicity, product excellence, and guest-centered ethos that define Airbnb. This team’s mission is to deliver the smoothest, most intuitive hotel booking experience for guests, while helping hotels easily drive incremental bookings so they can focus on delivering the best hospitality. The ultimate aim is to help more people discover high-quality hotels, creating value for guests and our hotel partners.
Responsibilities
- •Take actions with hotel groups and internal teams as needed to drive assigned projects forward.
- •Create and maintain well organized and detailed tracking mechanisms relating to assigned projects.
- •Call, email, and Zoom with stakeholders to accomplish assigned project needs.
- •Manage relationships with hotel group stakeholders within assigned portfolio.
- •Support scaled strategies to effectively manage & optimize hotel partners in assigned portfolio.
- •Educate partners on how HotelTonight and Airbnb platforms function.
- •Develop strong and long lasting partnerships.
- •Respond to and deliver exceptional service in a timely and efficient manner.
- •Work will involve cross functional projects with teams/specialists in Hotel Connectivity, Product Management, Local Market Management, and various other departments at Airbnb.
- •Implement strategies to effectively manage and optimize workflows.
- •Act as the ‘front desk’ of HotelTonight and Airbnb to hotel group partners with many needs and triage appropriately.
Conditions
- •Our job titles may span more than one career level. The actual base pay is dependent upon many factors, such as: training, transferable skills, work experience, business needs and market demands.
- •The base pay range shown below is annualized, is subject to change and may be modified in the future.
- •This role may also be eligible for bonus, equity, benefits, and Employee Travel Credits.
- •France Annual Pay Range €61.000 — €72.000 EUR.
Requirements
- •5+ years of experience in client facing, cross functional regional or global commercial teams.
- •2+ years of hospitality/travel industry experience (preferred).
- •Proficiency in both English and the local language is required for the specific location/country.
- •Self-starter who is resourceful with a get it done attitude.
- •Strong time management and prioritization skills.
- •Strong organizational skills relating to project work with a large volume of inputs and moving parts.
- •Track record of being able to effectively work at scale with partners to achieve short and long term objectives.
- •Proven stakeholder management, communication and presentation skills and ability to communicate effectively with various levels of roles within an organization in person or via phone, email, and zoom.
- •Team player, willing to contribute what is needed for the success of the team.
- •The ability to get things done with changing priorities, projects and deadlines.
- •Passion for Airbnb, travel, and the sharing economy.