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Overview
Join Airbnb as a Marketing Operations Lead to enhance marketing frameworks and processes, ensuring operational efficiency and business impact. This remote role requires 10+ years in marketing operations and strong collaboration skills. Airbnb was born in 2007 when two hosts welcomed three guests to their San Francisco home, and has since grown to over 5 million hosts who have welcomed over 2 billion guest arrivals in almost every country across the globe. Every day, hosts offer unique stays and experiences that make it possible for guests to connect with communities in a more authentic way. It takes a diverse team united behind something big to make this possible. Together, we work hard, we laugh a lot, and we are passionate about our company, our values, and our mission to create a world where anyone can belong anywhere.
Responsibilities
- •Partner closely with Marketing leaders and other key cross-functional stakeholders to design, build, and/or optimize critical marketing frameworks, processes, tools, and assets.
- •Support Marketing, Finance, and Program Management on designing and improving tools and processes that streamline budgeting, forecasting, resource planning, and project management.
- •Support annual planning for Marketing, as a key element of central planning and budgeting.
- •Distill complex or ambiguous information into clear, exec-ready presentations and memos.
- •Serve as a critical partner and problem-solver for Marketing teams, e.g., defining new processes, assessing regional performance, developing HQ leadership updates, project tracking.
- •Bandwidth permitting, support the central Marketing Ops team on Exec team special projects, e.g., developing the strategic framework and operating system for new company priorities and marketing capabilities.
Conditions
- •Base pay range: $156,000 — $193,000 USD.
- •This role may also be eligible for bonus, equity, benefits, and Employee Travel Credits.
- •Remote eligible position with occasional work at an Airbnb office or attendance at offsites.
Requirements
- •10+ years of experience in global marketing operations, strategy & operations, and/or management consulting (or the equivalent).
- •MBA a plus.
- •Analytical, structured thinker with strong business acumen.
- •Strong familiarity with marketing budgets, success metrics, and measurement frameworks.
- •Experience partnering with Finance (FP&A, Strategic Finance) and Analytics/Data Science.
- •Experience working with a global marketing organization across marketing and creative disciplines (Strategy, Brand, Product/Marcom, Growth, Media, Creative, Production, etc.).
- •Experience establishing systems and developing processes in a dynamically scaling environment.
- •Ability to take a vague problem, crisply frame the challenge, identify a path forward, and drive an initiative over the finish-line.
- •Passion for cross-functional collaboration, particularly given the functional structure and collaborative culture of Airbnb.
- •Strong spirit of ownership and responsibility, balanced with a low-ego willingness to partner closely with others to achieve alignment and buy-in.
- •Ability to own the work in a hands-on way and be in the details.
- •Ability to effectively communicate and influence decisions at all levels.