Market Coordinator
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Overview
Join Airbnb as a Market Coordinator to support hotel partnerships in Europe, ensuring account health and expansion while managing multiple projects. Airbnb was born in 2007 when two hosts welcomed three guests to their San Francisco home, and has since grown to over 5 million hosts who have welcomed over 2 billion guest arrivals in almost every country across the globe. Every day, hosts offer unique stays and experiences that make it possible for guests to connect with communities in a more authentic way. The Community You Will Join: The Airbnb Hotels organization, which includes HotelTonight, is a fun, entrepreneurial, start-up team where you can have outsized impact. Simplicity is at the core of our products. We pride ourselves on delivering the smoothest and most intuitive hotel booking experience. For hotels, we make it easy to drive incremental bookings so they can focus on the craft of hosting. We aspire to facilitate hotel discovery and serendipity at scale, benefitting guests and hotel partners.
What you'll do
- •Build, manage and expand partner relationships in Tier 3 markets as well as providing white-glove support to our Tier 1 accounts with anything from content updates to trouble-shooting
- •Assist the Market Managers in onboarding Hotel Partners on Airbnb
- •Process the KYC with hotels partners
- •Respond to hotel inquiries and provide timely, high-quality support to improve their experience of onboarding on the platform.
- •Implement strategies to effectively manage and optimize the long tail of thousands of Hotels in your region.
- •Educate clients on all significant product updates and cascade feedback on product and public policy to the relevant internal stakeholders.
- •Leverage data to identify and pursue strategic growth opportunities, demonstrating an ability to navigate operational complexities and efficiently allocate resources.
- •Use an entrepreneurial approach to develop and implement unique engagement projects, fostering innovation within your portfolio.
Conditions
- •Our job titles may span more than one career level. The actual base pay is dependent upon many factors, such as: training, transferable skills, work experience, business needs and market demands.
- •The base pay range shown below is annualized, is subject to change and may be modified in the future.
- •This role may also be eligible for bonus, equity, benefits, and Employee Travel Credits.
- •Germany Annual Pay Range €58.000 — €68.000 EUR.