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Overview
Join Figma as a Forward Deployed Engineer to work with strategic customers, helping them adopt Figma's developer workflows and improve their technical implementations. Figma is growing our team of passionate creatives and builders on a mission to make design accessible to all. Figma’s platform helps teams bring ideas to life—whether you're brainstorming, creating a prototype, translating designs into code, or iterating with AI. From idea to product, Figma empowers teams to streamline workflows, move faster, and work together in real time from anywhere in the world. If you're excited to shape the future of design and collaboration, join us!
What you'll do at Figma
- •Partner directly with strategic customers to understand their technical goals, workflows, codebase environments, and implementation constraints.
- •Lead technical discovery and readiness assessments for customer deployments, including repo/environment setup, permissions, configuration needs, and potential adoption blockers.
- •Provide hands-on implementation support for Make Local and related developer-facing workflows, including setup guidance, debugging, escalation triage, and recommendations on technical implementation patterns.
- •Work closely with Customer Enablement Managers, Solutions Consultants, Sales, and account teams to align on customer goals, stakeholders, success criteria, timelines, and account context.
- •Capture and synthesize product gaps, bugs, workflow patterns, technical blockers, and customer feedback for Product and Engineering teams.
- •Create reusable deployment assets such as technical troubleshooting guides, readiness checklists, account intake templates, implementation playbooks, and customer-facing enablement materials.
- •Help define how Figma should measure success for forward deployed engineering engagements, including time to first workflow, setup success, adoption, active usage, customer feedback, and support effort.
- •Contribute to the operating model for Figma’s Forward Deployed Engineering function, helping determine where FDE support is most valuable, how engagements should be scoped, and how the function should scale.
What Figma offers
- •Competitive salary and equity.
- •Health, dental, and vision coverage.
- •Retirement benefits with company contributions.
- •Parental leave and reproductive or family planning support.
- •Mental health and wellness benefits.
- •Paid time off, including sick leave and holidays.
- •Flexible paid sick leave and PTO subject to manager approval.
- •Additional benefits may include company recharge days, cell phone and home internet reimbursements, and lifestyle spending accounts.
- •Sales incentive compensation for most sales roles and an annual bonus plan for eligible non-sales roles.
We’d love to hear from you if you have
- •Experience in a customer-facing technical role such as Software Engineer, Solutions Engineer, Technical Consultant, Sales Engineer, Developer Advocate, or similar.
- •Strong understanding of modern software development practices, including source control, local development environments, deployment workflows, debugging, and build tooling.
- •Proven ability to partner with enterprise customers to solve complex technical challenges and drive successful product implementations.
- •Excellent communication and stakeholder management skills, with the ability to engage both technical and non-technical audiences across cross-functional teams.
- •Demonstrated ability to thrive in ambiguous environments by creating scalable processes, collaborating across teams, and leveraging emerging technologies such as AI and modern developer workflows.