Head of Account Management / Head of Partnerships

Seeking a Head of Account Management / Head of Partnerships for an international FinTech giant to lead B2B client relations and revenue growth strategies. We are a provider of payment Web3/FinTech infrastructure with over 2M users and 2100+ B2B platforms, authorized under MiCA in the EEA and PCI DSS Level 2.

• •Build the system: Implement regular QBR, JBP (Joint Business Plans), segmentation, and client potential assessment (Share of Wallet).
• •Manage the team: Lead, develop, and hire KAMs (3+ direct reports); transition the team from reactive service to proactive revenue generation.
• •Grow revenue: Implement systematic upsell and cross-sell processes, personally conduct strategic negotiations with C-level top partners.
• •Manage by metrics: Be responsible for NRR, Penetration Rate, ARPU, growth in processing volumes, and conversions.

• •Leadership position with direct impact on the unit economics of a scalable FinTech product.
• •Work with top institutional partners worldwide.
• •Strong team, no bureaucracy, and high ambition standards.

• •Experience: 6+ years in Account Management / BD in FinTech / Payments / Acquiring and 2+ years of leading a team of KAMs (3-4 people).
• •Focus on Growth, not CSAT: You think in terms of growth share in clients, not just retention and NPS.
• •Expertise: Deep understanding of payment infrastructure, acquiring economics, and B2B sales cycles.
• •Languages: Fluent English and Russian (B2+/C1) — daily international track.