Head of Technical Support (VoIP / CPaaS / CCaaS)

4.0/10
NDA
Not specified
Remote
lead
about 5 hours ago
AI SummaryVerified by Aipplify AI

The vacancy has strong technical requirements but lacks clarity in responsibilities and compensation details.

AI quality score4.4 / 10

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Overview

We are looking for an experienced Head of IT to lead global technical support operations in the telecommunications industry.

What we offer

  • Fully remote role
  • Competitive salary
  • Flexible work environment
  • Paid vacation
  • Long-term career growth
  • Leadership opportunity

Requirements

  • 5+ years in VoIP / Telecom / CPaaS / CCaaS / UCaaS
  • 2+ years managing technical support teams
  • Strong knowledge of SIP, VoIP routing, SIP Trunking, DIDs, carrier operations & telecom infrastructure
  • Experience with Asterisk, FreePBX, or similar PBX platforms
  • Fluent English
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