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Overview
Join Crypto.com as an IT Operations Engineer to provide IT support, troubleshoot issues, and maintain a secure technology environment for employees in Singapore. We are looking for a IT Operations Engineer to join our team and help deliver a smooth and secure technology experience for employees.
What you'll do
- •Provide day-to-day IT support for employees, including troubleshooting hardware, software, and access issues.
- •Assist with setting up and configuring laptops, desktops, mobile devices, and user accounts.
- •Support onboarding and offboarding processes, ensuring employees have the right access from day one and that access is removed when needed.
- •Support patch management & vulnerability scanning. Keep endpoints, workstations, and servers up to date.
- •Help maintain company devices by applying updates, patches, and basic security checks.
- •Support software and application management, including installation and access requests.
- •Assist in evaluating and testing new tools or applications under guidance from senior team members.
- •Learn and support safe usage of AI tools within the organization, including basic awareness of data security and risks.
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