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Overview
Join SOFTSWISS as an L2 Support Engineer (Endpoint) to manage enterprise-scale environments, improve Windows/macOS infrastructure, and support globally distributed teams. Experience in endpoint management and automation is essential. We are looking for a proactive L2 Support Engineer (Endpoint) with experience managing enterprise-scale environments and supporting globally distributed teams. You will be responsible for maintaining and improving our Windows/macOS infrastructure, endpoint management platforms, collaboration tools, and automation processes while driving reliability, security, and operational excellence across the organization.
What you'll do
- •Administration and maintenance of Windows/macOS infrastructure in distributed environments
- •Administration of Microsoft Active Directory, Azure ID/Entra ID, Google Workspace, Slack, and related SaaS platforms
- •Administration and support of endpoint management systems (Microsoft Intune, Kandji/Jamf/Iru, etc.)
- •Automation of routine administrative tasks using Python, PowerShell, Bash, and AI-assisted workflows
- •Management of software deployment, device compliance, identity and access management processes
- •Participation in infrastructure improvement initiatives, R&D, and implementation of new services and technologies
- •Maintenance of technical documentation and knowledge base
- •Collaboration with vendors, security teams, and engineering teams to improve infrastructure reliability and security
Conditions
- •Private health insurance
- •Sports benefits
- •Comprehensive Mental Health Program
- •Free English lessons (online)
- •Local language courses
- •Paid time off
- •Maternity leave support
- •Referral program rewards
- •Upskilling, internal workshops, and participation in professional conferences and corporate events