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Overview
Join Airbnb as a Market Manager to drive host success in British Columbia and Alberta. Build relationships, optimize listings, and enhance market presence while working remotely. Airbnb was born in 2007 when two hosts welcomed three guests to their San Francisco home, and has since grown to over 5 million hosts who have welcomed over 2 billion guest arrivals in almost every country across the globe. Every day, hosts offer unique stays and experiences that make it possible for guests to connect with communities in a more authentic way.
Responsibilities
- •Build and manage partner relationships within assigned territory
- •Directly manage accounts to meet and exceed quarterly/annual sales goals
- •Analyze data and utilize data-driven recommendations to identify and action on strategic opportunities in your region to drive increase in sales
- •Prospect and onboard new, high quality supply in your assigned geography
- •Maintain a baseline understanding of the technical integration of various software partners so that you can provide the right support to your clients
- •Represent Airbnb in external meetings with Professional Hosts and at industry conferences in your market
- •Educate clients on all significant product changes, and cascade feedback on product and policy to the relevant internal stakeholders
- •Hold regular optimization calls and business reviews with your partners
- •Develop strong and long lasting partnerships
- •Develop deep knowledge of your assigned geographic markets and become the go-to source for all information relating to local trends and market dynamics for internal and external partners
- •Respond to and deliver exceptional service to your professional hosts in a timely and efficient manner, occasionally traveling to your market to provide in-person support and guidance
- •Work cross-functionally with product, communications, public policy and customer support teams to ensure our long-term market success.
Conditions
- •Base pay range: $91,000 — $107,000 CAD annually
- •May be eligible for bonus, equity, benefits, and Employee Travel Credits
- •Remote eligible position with occasional work at an Airbnb office or attendance at offsites.
Requirements
- •6+ years of experience in new sales, account management, and partner support
- •Fluency in English required; special consideration for bilingual in Mandarin or Cantonese
- •2+ years of tech/travel industry experience is a plus
- •Proven track record of effectively working a leads pipeline and a book of business
- •Proficient quantitative skills and proven ability to interpret and apply data
- •Ability to work at both strategic and tactical levels
- •Proven experience working cross-functionally
- •Excellent communication and presentation skills
- •Charismatic self-starter who is resourceful and self-sufficient
- •Highly proficient in using CRM software, specifically in working with leads, opportunities, and other core objects - Salesforce experience is a plus
- •Based in either British Columbia or Alberta, and must be willing to regularly travel to your assigned territory.
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