Market Operations Specialist

Join Crypto as a Market Operations Specialist in Chicago. Be the face of predictive markets to B2B partners, ensuring smooth operations and excellent communication. Founded in 2016, Crypto.com serves more than 150 million customers and is the world's fastest growing global cryptocurrency platform. Our vision is simple: Cryptocurrency in Every Wallet™. Built on a foundation of security, privacy, and compliance, Crypto.com is committed to accelerating the adoption of cryptocurrency through innovation and empowering the next generation of builders, creators, and entrepreneurs to develop a fairer and more equitable digital ecosystem.

• •Serve as a primary point of contact for B2B partners—answering questions about market availability, contract specs, and settlement outcomes in a timely and professional manner.
• •Monitor live markets during active events, identifying and escalating liquidity gaps, pricing anomalies, or operational issues before they impact partners or traders.
• •Track live sports, political, and macroeconomic events in real time, ensuring markets stay accurate and relevant as events unfold.
• •Coordinate with the broader ExOps team to flag settlement edge cases, surface partner feedback, and ensure issues are routed and resolved quickly.
• •Maintain clear records of partner interactions and market issues, supporting the audit trail required under CFTC regulatory standards.
• •Contribute to weekend and evening coverage rotations—this is when markets are most active and partners need support most.

• •Competitive salary
• •Attractive annual leave entitlement including: birthday, work anniversary
• •401(k) plan with employer match
• •Eligible for company-sponsored group health, dental, vision, and life/disability insurance
• •Work Flexibility Adoption. Flexi-work hour and hybrid set-up
• •Aspire career alternatives through us. Our internal mobility program can offer employees a diverse scope.