Office Manager

Join Airbnb as an Office Manager in Montreal, where you'll coordinate daily operations, support local leaders, and ensure a welcoming office environment. Airbnb was born in 2007 when two hosts welcomed three guests to their San Francisco home, and has since grown to over 5 million hosts who have welcomed over 2 billion guest arrivals in almost every country across the globe. Every day, hosts offer unique stays and experiences that make it possible for guests to connect with communities in a more authentic way.

• •Help ensure the office is welcoming, organized, and operationally ready each day.
• •Serve as a visible and approachable presence for employees, visitors, and guests.
• •Support day-to-day workplace experience programs and services.
• •Monitor office needs and proactively address issues or escalate to global and regional counterparts as needed.
• •Help maintain hospitality standards across office spaces, meeting rooms, and shared environments.

• •Support the daily coordination of workplace operations, hospitality services, food programs, and office amenities.
• •Partner with vendors and service providers to ensure consistent delivery of services and timely issue resolution.
• •Monitor workplace conditions and employee feedback.
• •Track office requests, operational issues, and follow-up actions.
• •Identify opportunities for improvement and communicate recommendations to regional leader and global ops team.
• •Maintain office documentation, communications, and operational processes.
• •Support implementation of office standards and playbooks.
• •Support office utilization reporting.

• •Serve as a trusted admin partner to the Country Manager.
• •Provide calendar booking support, meeting coordination and room scheduling support for the Country Manager.
• •Partner with executive administrative partners to coordinate logistics for leadership visits, executive meetings, and business gatherings.
• •Serve as a local resource for employees and leaders navigating office services and resources.

• •Coordinate logistics for local gatherings, leadership visits, and employee engagement activities.
• •Support gatherings, leadership visits and employee engagement activities across the region as needed.
• •Partner with the Workplace Operations team and Regional Gathering Manager to support successful delivery of events and connection moments.
• •Ensure meeting spaces, hospitality elements, vendors, and attendee experiences are prepared and executed effectively.
• •Support the delivery of connection and community-building experiences within the office by following global guidance and toolkits, while adapting them to local needs.

• •Develop positive working relationships with employees, leaders, Executive Assistants, vendors, and cross-functional partners.
• •Support a culture of hospitality, responsiveness, and service.
• •Gather employee feedback and share insights to improve the office experience.
• •Help foster an environment where employees feel welcomed, informed, and connected.

• •Our job titles may span more than one career level. The actual base pay is dependent upon many factors, such as: training, transferable skills, work experience, business needs and market demands.
• •The base pay range shown below is annualized, is subject to change and may be modified in the future.
• •This role may also be eligible for bonus, equity, benefits, and Employee Travel Credits.
• •Canada Annual Pay Range $85,000 — $100,000 CAD.

• •5+ years of experience in office management, workplace experience, hospitality, events, administration, employee experience, or related fields.
• •Strong organizational and project coordination skills.
• •Experience coordinating meetings, events, leadership visits, or workplace programs.
• •Excellent communication and interpersonal skills.
• •Strong attention to detail and follow-through.
• •Ability to manage multiple priorities and work effectively in a fast-paced environment.
• •Hospitality mindset with a passion for creating positive experiences.
• •Strong problem-solving skills and sound judgment.
• •Experience partnering with vendors and cross-functional stakeholders is preferred.
• •Full professional proficiency in English and French.