Kaizen Gaming

Partnerships Manager (Customer Account)

7.0/10
Kaizen Gaming
Not specified
Hybrid
mid
about 3 hours ago
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The vacancy is well-structured with clear responsibilities and requirements, but lacks specific compensation details.

AI quality score7.1 / 10

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Overview

Join Kaizen Gaming as a Partnerships Manager to manage vendor relationships and enhance customer experience for Betano. Leverage your skills in negotiation, stakeholder management, and budgeting in a dynamic environment. We are Kaizen Gaming, the team powering Betano, one of the biggest GameTech companies in the world, operating in 20 markets. We always aim to leverage cutting-edge technology, providing the best experience to our millions of customers who trust us for their entertainment. We are a diverse team of more than 2.700 Kaizeners, from 40+ nationalities spreading across 3 continents. Our #oneteam is proud to be among the Best Workplaces in Europe and certified Great Place to Work across our offices.

What you'll do

  • Maintain existing and foster new relationships with top providers that will ensure an optimal customer experience for Betano customers;
  • Travel 2-3 times per year to the top industry exhibitions to meet existing and prospective vendors;
  • Collaborate closely with Procurement to renew contracts and optimize rates;
  • Negotiate with existing and prospective vendors to secure competitive pricing and favorable contractual agreements;
  • Support the Product team in the annual budgeting process by providing forecasts, volume projections, and cost estimates;
  • Review, establish, and continuously improve monitoring processes to identify opportunities for cost optimization;
  • Partner with the Product team to identify effective changes in flows that will achieve both customer experience and cost improvements simultaneously;
  • Actively monitor monthly vendor costs and cross-check actuals against the approved budget, identifying variances, and providing visibility and reasoning when required;
  • Manage the end-to-end process for invoices, including validation, reconciliation, and coordination with internal stakeholders that will ensure correct submission.

Conditions

  • Hybrid way of working;
  • A buddy will support you with your onboarding;
  • Competitive pay & bonus scheme;
  • Developmental 360° feedback framework;
  • Monthly meal allowance;
  • Private health insurance for you and your family;
  • Unlimited access to Udemy & continuous training;
  • Family Support.
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