AI SummaryVerified by Aipplify AI
The vacancy is well-defined in tasks but lacks clarity in compensation and company information.
AI quality score7.1 / 10
Check Match — Just drop your CV
See your fit for Payment Transaction Monitoring Specialist in seconds.
Overview
Join paytech as a Payment Transaction Monitoring Specialist to oversee payment activities for high-priority accounts, ensuring optimal payment performance and troubleshooting issues. paytech builds the technology behind modern payments. Our white-label payment gateway, payment orchestration platform, and growing suite of payment products help businesses launch, scale, and optimise their payment infrastructure.
What you'll do
- •Maintain continuous oversight of payment activity for an assigned portfolio of priority customer accounts
- •Monitor payment activity at account, user ID, email, transaction, card, BIN, issuer, country, device, and payment-method level
- •Build a detailed understanding of each customer’s payment behaviour and transaction history
- •Track successful, declined, pending, reversed, duplicated, refunded, and abandoned payment attempts
- •Identify changes in payment behaviour, recurring decline patterns, technical issues, and potential payment obstacles
- •Investigate individual payment failures and determine the most likely root cause
- •Review issuer response codes, gateway errors, authentication results, routing history, and PSP responses
- •Distinguish between issuer declines, technical errors, routing problems, risk rejections, and customer-side issues
- •Analyse transaction performance by BIN, issuing bank, card type, card scheme, country, currency, and authentication flow
- •Adjust routing logic based on BIN, issuer, card type, country, currency, payment history, transaction amount, and previous payment outcomes
- •Configure or request changes to payment cascades based on actual transaction performance
- •Maintain clear and up-to-date records of customer-specific payment issues, actions taken, and results achieved
- •Prioritise payment-critical cases and ensure unresolved issues are followed through to completion
Conditions
- •Deep involvement in the company’s core payment infrastructure
- •Close collaboration with engineers, analysts, and PSP partners
- •Competitive salary package and performance bonuses
- •Fast-track growth in a high-volume, multi-GEO payment processing environment
- •Work equipment tailored to your needs: Mac, Windows, or Linux
- •Cozy Limassol office with coffee, snacks, drinks, PS5, and rooftop view
- •Private medical insurance after probation and additional benefits, including sport coverage
- •Wolt+ and lunch allowance
- •Full work-permit support
Loading similar jobs...